Privacy Policy
Last updated: 3 September 2026
Amsterdam Piano Institute respects your privacy and handles personal information carefully and transparently. This Privacy Policy explains what information we collect, why we collect it and what rights you have under the General Data Protection Regulation.
1. Who is responsible for your information?
Amsterdam Piano Institute is operated by RRZajc and is responsible for the processing of personal information described in this policy.
Website: www.amsterdampianoinstitute.com
Email: info@amsterdampianoinstitute.com
Telephone: +31 6 38 64 65 44
Location: Amsterdam, the Netherlands
Privacy-related requests may be submitted by email or through the contact form on this website.
2. Information we collect
Depending on how you interact with Amsterdam Piano Institute, we may collect:
Your first and last name
Your email address
Your telephone number
Information included in your enquiry
A student’s name, age and lesson requirements
A parent or guardian’s contact information
A lesson address when lessons take place at the student’s home
Scheduling and lesson-administration information
Invoice and payment information
Technical information, such as your IP address, browser, device, pages visited and interaction with the website
Cookie preferences
Please do not include unnecessary sensitive or confidential information in the contact form.
3. Why we use your information
We process personal information to:
Respond to enquiries
Arrange introductory calls and piano lessons
Communicate with students and parents or guardians
Personalise lessons according to a student’s age, level and goals
Manage schedules, cancellations and lesson administration
Prepare invoices and maintain legally required business records
Protect the website from spam, fraud and misuse
Maintain, secure and improve the website
Understand general website traffic and performance, where permitted
We will not use contact information for marketing unless you have separately agreed to receive such communication.
4. Legal bases
We process personal information on one or more of the following legal bases:
Steps requested before entering into a contract, such as responding to a lesson enquiry
Performance of a contract, such as organising and providing lessons
Legal obligations, including tax and accounting requirements
Legitimate interests, including operating, securing and improving the website and services
Consent, where required, including consent for non-essential analytics cookies or optional marketing communication
Where processing is based on consent, you may withdraw that consent at any time.
5. Information about children
Amsterdam Piano Institute provides lessons to children as well as adults. Enquiries concerning a child should be submitted by a parent or legal guardian.
We ask that children do not independently submit personal information through the website. Information about a child is used only where necessary to arrange and provide lessons, communicate with their parent or guardian, and meet applicable administrative or legal requirements.
6. Service providers
We may share information with trusted service providers when necessary to operate the website and provide our services. These may include:
Squarespace, which hosts the website, processes contact-form submissions, provides analytics and supplies spam-prevention tools
Microsoft, if Microsoft 365 is used to receive and store business email
GoDaddy, which provides domain-registration and related services
Providers used for scheduling, administration, invoicing or bookkeeping, where applicable
Professional advisers or public authorities where disclosure is legally required
These organisations process information according to their own terms and privacy policies. We do not sell personal information.
7. International data transfers
Some service providers may process information outside the European Economic Area. Where this occurs, we rely on appropriate safeguards recognised under European data-protection law, such as an adequacy decision or approved Standard Contractual Clauses.
8. How long we retain information
We retain personal information only for as long as reasonably necessary:
Invoices, payment information and other business-administration records are retained for seven years, as required under Dutch tax and accounting rules
Cookie and analytics information is retained according to the settings and retention periods of the relevant service
General enquiries and communication are normally deleted once irrelevant
Information may be retained longer if necessary to establish, exercise or defend a legal claim.
9. Security
We take reasonable organisational and technical measures to protect personal information against loss, unauthorised access, disclosure or misuse. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Your rights
Under the GDPR, you may have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Restrict or object to processing
Receive certain information in a portable format
Withdraw previously given consent
Lodge a complaint with a supervisory authority
Requests can be submitted using the contact details above. We may ask for information necessary to verify your identity.
You can lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, through autoriteitpersoonsgegevens.nl.
11. External links
The website may contain links to external websites. Amsterdam Piano Institute is not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
12. Changes to this policy
We may update this Privacy Policy when our services, website or legal obligations change. The latest version and its revision date will always be published on this page.